III. My Album
(Uploading, Formats, Internet connection, Send a CD, Edit Album)
How many images can I upload to my ApplePrints account?
You can upload as many images as you want. There is no limit on the number of
images you may store on your account. However, there is a limitation to the size
of an image and file format. Any given image cannot exceed
1.5 M in size, and it has to be either JPEG or JPG file format.
How long will you keep my account open?
Your account will stay open as long as you want. However, if we notice no
activity on your account for more than 6 months, we will contact you to
confirm whether you would like to continue to be a member of our service. If you
would like us to extend your membership, you can do any one of three things:
- Respond to our E-mail by clicking on Please extend my account
- Login to your ApplePrints account
- Send us an E-mail asking to extend your account for another 6 months
How do I upload my pictures?
Step 1: Click on Add Pictures link (the link is located
at the top of the
screen) and simply follow the Add pictures
screens by clicking the Next button.
Step 2: You need to select an album for your images, either the
existing album or a new album. You will
see today’s date as a default title for your
new
album, which you can change by typing a new title (20 characters). Click
Next.
Step 3: When you upload pictures for the first time, ApplePrints provides you
with two upload options:
(1) Option One: (Recommended) Installing image uploader - ActiveX component
(“upload software”) that allows you to upload multiple pictures to the
selected album conveniently (MS Internet Explorer only).
To use this option, you need to install the “upload software” by accepting an
installation wizard. The installation process is quick and simple (10-30 second
- modem connection). Once installation is finished, the uploader will be visible
on your screen. Simply go to your picture folder and the thumbnails of the images
will appear on the right side of the uploader. If the folder contains a large
number of images, it may take up to 1 minute to redraw the thumbnails. The
pictures can be selected individually or you can use select all option (double
click on the picture to preview). The pictures can be rotated, and a brief
description can be added in the box below the thumbnail. Once you are ready to
upload selected images, click on send to ApplePrints button. The “uploading
progress” box will pop-up on your screen followed by “upload complete”
message.
(2) Option Two: Using a standard browser file upload option.
When using the standard browse option, you need to individually select picture files
on your hard drive by clicking the browse button and then the upload button. You can
upload up to 10 pictures at a time. When upload is finished, you will get a
confirmation message. If you want to upload more than 10 images, please repeat
the steps.
Step 4: To check the uploaded images click on
Next button, which will bring you
to the selected album.
What kind of file formats can be uploaded to ApplePrints?
We only accept JPEG and JPG, the most commonly used image file formats.
Do you accept scanned images?
Scanned images are no problem, but they have to be in JPG format. Make sure the
quality of you scanner is sufficient enough, so the prints will not be any
different from the original pictures. Try to use a lowest possible amount of the
JPEG compression.
What kind of Internet connection is required?
There is no specific requirement. Any type of Internet connection will work.
However, if you are using a 56K modem, the average upload speed is about 1
minute per 100K. If you are using a 56K modem and uploading a lot of pictures,
you may want to do it over night. If you are using DSL, Cable or other similar
connections, the average upload speed is about 1 minute per 500K. If you have
access to a T1 connection, the average upload speed is about 1 minute per
2,000K.
What is the fastest way to upload all of my pictures to ApplePrints?
If you do not have a fast Internet connection, we recommend you burn a CD(s)
with your entire picture collection and take it to a location with a broadband
connection. With a broadband connection, you can upload hundreds of pictures in a
matter of minutes. Alternatively, you can send us your CD, and we will do it for
you. Please see How do I send CD with my pictures to ApplePrints?
How do I send a CD with my pictures to ApplePrints?
Step 1: Click on Send CD
to ApplePrints button
and simply follow the instruction screen.
Step 2: Allow 2-4 days for your picture CD(s)
to reach us. We will upload pictures from your
CD(s) and send you a confirmation E-mail.
Step 3: All of your pictures will be under
View pictures link. When you are ready to order, go to Order Prints
link and simply follow the order screens by
clicking the Next button. For help on the ordering process, please see
How do I
place my order?
How much do you charge for the uploading of my picture CD(s) to my account?
There is no charge for the uploading of your CD(s) to your account. It is free. We
realize that the majority of people have a slow internet connection in their
homes, so that’s why we will be more than happy to help you with the uploading of
your images to our website. Remember, all of our services including opening of
an account, uploading of CDs, editing of images, and sharing of the pictures are
absolutely free of charge, so have as much fun with your ApplePrints account as
you want. We only charge you for the actual printing of your pictures. For help
on the printing process and to see our prices, please see
Printing link in the help
center.
Do you return my CD(s) back to me?
No, we do not return your CD(s) after it has been uploaded to your
account. But remember, you can send us an unlimited number of the pictures, and
we will gladly upload them for you absolutely fee of charge.
How do I rename an album?
You can rename an album by clicking on the pencil symbol located next to the
existing album.
How do I delete an album?
You can delete an entire album by clicking on the X symbol located next to the
existing album.
How do I get a larger view of my images?
When you want to take a closer look at your image, just click on the thumbnail
to get a larger view.
Can I name or rename my pictures?
You will be able to rename your pictures and description by clicking on the
thumbnail and then on the Edit Title and
Description link.
If you still have a question, or need help, or have some general comments and
feedback, please
E-mail our customer service at
support@appleprints.com
If you prefer to contact us by mail, please use the following address:
ApplePrints.com, Inc.
Att: Customer Service
102 Albemarle Rd, Suite E-4
Brooklyn, NY 11218
ApplePrints.com is a trademark of ApplePrints.com, Inc.
Other names are those of their respective holders.
© ApplePrints.com, Inc. All Rights Reserved.
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